Have no fear, we’ve got the recorded session featuring Social Media for the CEO Radio show hosts Eve Orsburn and Mary Adams interviewing Steve Kaay, Vice President of Call Center Operations for US Auto Parts about the importance of using social media to enhance the consumer experience, generate brand loyalty and how these efforts can grow business. Listen to Friday’s (10.15) show here: Social Media for the CEO featuring. Steve Kaay Steve's Bio:
Steve Kaay has been leading innovative contact center operations for more than 25 years. Formerly with Vonage, Gateway and Intuit; Steve has filled his toolbox with best practices and an enrolling leadership style. Currently residing in Manila as Administrative Country Manager and Vice President of Call-Center Operations for US Auto Parts; Steve leads a growing dynamic organization that is flourishing in the midst of a very tough economy.