Last Friday on 'Social Media for the CEO' radio show, we learned so many terrific things from the fantastic David Ratcliffe, who is current President of Pink Elephant Corporation worldwide one of the globe's leading annual international IT conferences. You won’t want to miss catching up on the conversation when David was so gracious to stop by our show and speak with Eve about how social networks impact established organization IT models and systems. Ratcliffe is truly in the know when it comes to communication technology and using online communities to achieve your goals, so be sure to grab the archived show episode at your convenience! David Ratcliffe is the President of Pink Elephant Corporation worldwide, an international IT Service Management company that originated in the Netherlands. David Ratcliffe and Fatima Cabral were the co-founders of Pink Elephant’s North American operations, which opened in 1991. With over 25 years of IT experience, David is considered one of the leading authorities in the area of ITSM. In 1997, David was responsible for developing and delivering the first ITIL Foundations course in North America, and later the same year, the first International IT Service Management Conference. A regular presenter at conferences around the world, David offers insightful and practical solutions to real life issues in IT management.