Join Our Team

No matter if you are a pro with 30 years of experience or a budding social media novice, the fact is if you are a rock star, we want to talk to you! There are two ways to join our team:


Please submit a cover letter explaining why you want to work with our kick-ass team and your resume to


Social Media Delivered is proud to offer an in-person Social Media Internship at our office in Carrollton, Texas, and limited virtual internships as well. Find out about our internship program here!

Open Positions:

Community Management Associate

The Community Management Associate will be a member of the Social Media Monitoring Team. You will interact and engage with the clients’ audiences on multiple social media channels, as well as answer questions and complaints in order to provide excellent customer service. You must be highly motivated to respond using fun and original content that is consistent with each client’s overall voice. There should be careful consideration as to how you respond, and your interactions should fall in line with the various clients’ voice, marketing strategies and objectives. This position is part-time with the potential to turn into a full-time position. You will primarily work from home.

Responsibilities include:

  • Monitor daily activity on a variety of platforms (Facebook, Twitter, Instagram, Pinterest, Google+)
  • Listen and respond to audience interactions, customer comments and complaints
  • Encourage interaction and brand loyalty
  • Be an advocate for client on social channels, answering questions when appropriate
  • Report any developing “chatter” or social trends relating to the client
  • Identify and report any potential threats in user-generated content
  • Use proactive and social care responses on social platforms
  • Proofread all responses
  • Prepare reports to update client at the end of each monitoring shift
  • Develop and expand clients’ fan base
  • Participate in weekly conference calls with the entire Social Media Monitoring Team
  • Attend monthly meetings with clients

Salary: $10.00 /hour

Required experience: Professional Social Media: 2 years


  • Work for a certified Women Owned Business
  • Work for an award winning company (Lillie Knox Women Owned Business Award and multiple Dallas Business Journal Best Places to Work Award)
  • Relaxed dress code
  • Access to fitness center
  • Access to 2 Pool areas with WIFI and gas grills
  • Covered parking
  • Walking Distance to 8 restaurants, spa, boutiques, coffee and candy shops
  • On the Dart Rail
  • Community involvement and volunteer opportunities
  • 401k matching after one year of employment
  • Professional Development courses
  • Kudos system to recognize employees weekly that have best represented SMD Core Values
  • Leadership personal training (management track employees)
  • Nine paid holidays each year
  • 2 weeks PTO in first year, 3 weeks starting your 2nd year and one month after 5 years
  • Commitment to promoting from within whenever possible
  • Work virtually for a period of 2 weeks at the end/start of each calendar year
  • Office closes 4pm on Fridays
  • Final Fridays! (On the last Friday of every month we have a full day of training, company provided lunch and meetings followed by a celebration with a special event. Past events have included Wine and Painting, Zombie Challenge, Karaoke, Roller Derby, and Pool Parties)
  • Annual SMD Pie Fight
  • Epic annual Christmas Party
  • Employee Referral Program
  • Intern Referral Program
  • Client Referral Program

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